Privacy policy

Information we collect

We collect only what we need to respond to you and to keep this website working.

• Information you give us: your name, email address, phone number, company, and the contents of any message you submit through our contact or subscription forms.
• Information collected automatically: IP address, browser and device type, referring page, and pages viewed, gathered through server logs and privacy-respecting analytics.
• Information from engagements: where you become a client, the project materials, credentials, and business data you share with us under the terms of that engagement.

How we use your information

We do not sell your personal information, and we do not share it with third parties for their own marketing purposes.

• To reply to enquiries and prepare proposals you have asked for.
• To deliver, support, and maintain services you have engaged us to provide.
• To send blog or product updates where you have explicitly subscribed. Every such email carries an unsubscribe link.
• To diagnose faults, monitor performance, and protect the site against abuse.
• To meet legal, tax, and accounting obligations.

Cookies and analytics

This site uses strictly necessary cookies to function and may use analytics cookies to understand which pages are useful. Analytics data is aggregated and is not used to identify individuals.

You can block or delete cookies through your browser settings. Blocking strictly necessary cookies may affect how parts of the site behave.

Service providers

We rely on a small number of third-party providers to operate this site and our business — for example hosting and CDN providers, email delivery services, and content management infrastructure. These providers process data only on our instructions and only to the extent needed to provide their service.

Data retention

Enquiry messages are retained for up to 24 months so we can pick up conversations where they left off. Client project data is retained for the duration of the engagement and for any period required by law or by our contract with you, after which it is deleted or returned. Subscription records are kept until you unsubscribe.

Security

We apply least-privilege access controls, encrypt data in transit, hold credentials in managed secret stores rather than in source control, and keep our systems patched. No transmission over the internet is ever completely secure, but we take reasonable and current measures to protect what you send us.

Your rights

To exercise any of these, email info@futuregensystems.com. We respond within 30 days.

• Ask what personal information we hold about you.
• Ask us to correct information that is inaccurate or incomplete.
• Ask us to delete information we no longer have a lawful reason to keep.
• Withdraw consent to marketing communications at any time.
• Object to, or ask us to restrict, particular uses of your information.

Children

This website and our services are directed at businesses and are not intended for children under 16. We do not knowingly collect personal information from children.

International transfers

We are based in India. Some of our service providers operate infrastructure outside India. Where information is transferred internationally, we take steps to ensure it remains protected to the standard described in this policy.

Changes to this policy

We may update this policy as our services or legal obligations change. The revision date at the top of this page always reflects the current version. Material changes will be highlighted on this page.

Contact us

Questions about this policy or about how we handle your data can be sent to info@futuregensystems.com, or by post to FutureGen Systems, 11 Kanwali Road, Dehradun, Uttarakhand 248001, India.